JERROLD A. MAKI

Jerry Maki is an accomplished executive with a broad background of progressive leadership in diverse health care settings. Experiences include acting as a change agent, developing strong medical staff and board relationships, successful financial management, starting health business ventures, leading managed care negotiations, expanding an integrated health care network, and supporting team building.

Jerry was recently promoted to chief of Network Operations after serving as Chief Administrative Officer and Vice President-Resource Management for the Bon Secours Richmond Health System, Richmond Virginia.

Maki’s most recent interim leadership service was as Operations Improvement Consultant for Bon Secours Richmond Health System. During his tenure in this role, he developed an action plan to reduce nurse agency costs by over $5 Million and assisted in the turnaround of a community hospital. Prior to the Bon Secours assignment, Maki served as Interim Chief Operating Officer of Shands Medical Center in Jacksonville, Florida. Shands is a 760 bed academic medical center that serves as the urban campus for the University of Florida College of Medicine. With over 3500 employees, a Level I Trauma Center and $450 Million operating budget, Maki made a positive impact during the ten month assignment. Robert Norton, President/CEO of Shands, noted, “While Jerry’s firm specializes in innovative interim leadership, rarely have I seen an interim executive engage an organization with such enthusiasm and camaraderie.” Prior to Shands, Maki served as Interim President of St. Francis Hospital in Milwaukee, Wisconsin. This 260-bed member of the Covenant Healthcare System, Inc., experienced improvements in employee relations, medical staff utilization and fiscal results during his tenure. Most significantly, the hospital’s finances turned around from multi-million dollar losses to back on budget performance.

Prior to becoming an owner and principal of The Peterson Network, Ltd., Maki was Senior Vice President of Catholic Healthcare Partners, Cincinnati, and Regional President and CEO of Mercy Health System - Western Ohio, Springfield. This three-county integrated health system included two hospitals, three nursing homes, a retirement community, home care/hospice, low-income housing, an outpatient surgery center, urgent care services, physician practices, school-based primary health care centers, and a PHO. During Maki’s tenure, the regional governance structure was streamlined and acute care services were redesigned to enhance patient care delivery and reduce expenses by $6 Million. Services of the regional facilities were focused to improve the health status of the local communities. Examples include health clinics at schools, recruitment of additional primary care providers, development of a holistic maternal and child health program and the Wyeth-Ayerst HERA Award-winning Mercy Well Child Clinic.

Maki has extensive executive and operations experience through positions as CEO and COO at organizations in the Midwest and Southwest. While in leadership roles at Mercy Medical Center, Springfield, Ohio, he committed the hospital to a philosophy of continuous quality improvement emphasizing associate empowerment and customer relations. Significant measurable improvement was achieved in associate relations, patient satisfaction, and financial performance. The medical center was named an HCIA/Mercer 100 Top Hospital in 1995. As the first COO of a newly created management and health care ventures company in Indiana, Maki developed a sports medicine center, expanded home care services, acquired nursing homes, and turned around an ailing for-profit clinical laboratory. In other positions in Oklahoma and Michigan, Maki oversaw multi-million dollar construction and information systems projects, reduced operating expenses through clinical engineering and energy conservation programs, and developed and implemented performance-based management evaluation and compensation systems.

Maki is a graduate of the 1997 class of Leadership Ohio and has served on numerous community and statewide boards and committees. He has a Master of Hospital Administration from the University of Minnesota and a B.A., cum laude, in Business Administration from the University of Minnesota. A native of Duluth, Minnesota, he is married with three grown children. Maki is a Fellow in the American College of Healthcare Executives.